Penn State Hershey Medical Center was seeking to improve its U.S. News & World Report Hospital Rankings in both the adult and children’s specialties to elevate its reputation in the region. DeTora Consulting revealed the best short-term and long-term opportunities for improvement. The results? Year-over-year improvement in two key adult category scores and a newly ranked pediatric specialty.
Download the case study to learn about the approach and the strategy’s impact on other areas of the organization.